Questions and corrections
Contact the Wingstop Canada Guide
Use this page to send questions or corrections about the menu, flavors, or location information covered on this site. This is an editorial guide, not the restaurant, so we cannot place orders or confirm a store live status for you.
Send a note
Tell us what needs fixing
What we can do is answer questions about what the site covers and fix anything that is out of date. The more specific you are, the faster it goes. A city name and the page you were reading is usually enough to locate the issue.
What to write to us about
Good reasons to get in touch: a flavor or side that no longer matches what a store carries, a wingstop location listing that has moved or closed, hours that are clearly wrong, or a question about how a page on this site is written.
- Flavor or side mismatchMenu
- Store moved or closedPlaces
- Hours clearly out of dateTimes
- Wording question on a guide pageCopy
Those are all things we can check and act on. Include the city and the page you were reading, and we can usually trace the problem without a long back-and-forth.
Please skip the form for these
What we can't help with
We cannot take an order, modify an order, process a refund, confirm whether a specific store is open right now, or answer questions about a promotion. Those belong to the store or the brand own channels.
Contacting us about an active order will only delay you. If your question is time-sensitive, go straight to the store. This is not a limitation we can work around; the site simply is not connected to the ordering system.
Name the exact wing flavor you saw, and the city where you saw it.
Menu reports
Reporting a menu or flavor change
If a flavor, side, or menu category on this site no longer matches what you see at a Canadian location, tell us which item and which city. Menu availability can differ between stores, so a change at one location is not automatically a change everywhere.
Knowing the city helps us judge whether the page needs a general update or a short note. We check reports against current store information before editing, so the guide stays aligned with what carryout visitors actually find.
Place reports
Reporting a location issue
Location reports are the most common and the most useful. If a store has closed, moved, or changed its hours, send the city and what you found. Third-party listings lag behind reality, and a report from someone who actually went to the address carries more weight than a stale directory entry.
Where a report holds up, we update the listing or remove it. We do not keep entries we cannot verify.
Real visits fix the guide.
A short, specific note with city and page helps us update wing stop coverage without follow-up.
How it works
How we handle your message
Messages sent through the form are used to respond to your question and to correct the site where needed. We do not use them for marketing, and we do not sell contact details. If you want the specifics of what is collected and how long it is kept, the privacy policy covers it. For anything about cookies specifically, the cookie policy is the right page.
Before you send, did you check the store listing?
Check whether the store own listing already answers your question, particularly for hours and current availability, since that information changes more often than anything on this site. Store pages refresh faster than any guide can reprint.
What should a correction include?
If you are reporting a problem, include the page and the city. A flavor name plus city, or a store city plus what changed, lets us verify against current store information and decide whether the page needs a general update.
Is this the place to order or change an order?
No. If your question is about placing or changing an order, skip the form and contact the store directly; that will resolve it faster than anything we can do here.
Ready when you are
Send one clear note about the guide.
Include the city and the page you were reading. For wing questions about flavors or locations, that pair is enough for us to start.